FAQs Page

Frequently Asked Questions

  • Book an Inspection via our Website
  • Attend Appointment and Receive a Quote
  • Receive the Cash

CarsXchange.com is a Convenient, Trusted and Easy way to sell your vehicle. You can save yourself time and effort, whilst obtaining the fairest valuation for your vehicle, through our transparent process.

Benefits include:

  • No hassle advertising your car
  • Fair offer, easy process and quick payment
  • No time-consuming processes of dealing with potentially non-serious Buyers

Yes. If you are selling on behalf of a Relative or Friend, we require that you get an authorization letter (i.e., Power of Attorney) from the vehicle's Registered Owner. The payment and transaction details need to match the owner’s name on the vehicle’s title. We also need the Government issued ID of the Owner and the person selling the vehicle on her/his behalf.

Yes. It is possible to sell a Company Car. Just bring along the following documents:

  • Passport copy or Emirates ID for the assigned person 
  • An authorization letter for the assigned person to sell the vehicle signed and stamped by the Company's authorized signatory on the company letterhead.
  • Bank Account details of the company
  • Company Trade License copy
  • All keys, Service History booklets and Registration Card

We can arrange settlement of any Outstanding Finance on your car. Please note that you will need to provide a valid letter detailing a current Settlement Figure from your Finance Company/Bank. The settlement amount will be deducted from the amount paid to you for your car. We will settle your outstanding amount.

Yes, at CarsXchange we do

Before we Offer to buy any Car, we always conduct a Physical Inspection. You can make an Online Appointment via our Website, or simply Click ‘Here’
The value of a car is determined by its Service History and respective condition. This includes unusual features including customization. We will always endeavor to give you the Best Price.

Post physical Inspection, our Offer is valid for 48 hours, subject to no material changes with your vehicle.

Yes, you can turn up at one of our Locations during operating hours without an Appointment, however, to minimize your potential waiting time we do recommend making an Appointment wherever possible. You can make an Online Appointment via our Website, or simply Click ‘Here’

Yes, post acceptance of our Offer, we do provide a service to collect/pick-up your Car in Abu Dhabi.

You will receive the payment via electronic Bank Transfer within 1 to 2 working days for domestic transfers after title transfer. We charge no fees for this service.

No, our Vehicle Inspection and Offer to buy are completely free, regardless of whether you choose to sell your Car or not. You are not obliged to sell your vehicle to us. However, once you decide to sell your car with us, a nominal admin fee of AED 945 is applicable to process the car registration transfer.

It is important that you bring the following documents with you to the Appointment:

  • Passport or Original Emirates ID
  • Original/Electronic Registration Card
  • Both sets of Car Keys(if available)
  • Service History Booklets
  • Bank Details for a Local Account, in the name of the Registered Owner
  • If the vehicle has any Finance outstanding, we will require a letter with the Settlement Figure from the Finance Company.

We are unable to purchase any car without either the Original, or Electronic Registration Card being present. If you do not have one, you can obtain a new document by applying via your respective traffic departments, e.g. RTA.

Unfortunately no. We are only buying GCC specification cars

Yes we do, however this needs to be made clear with any supporting document/s prior to physical Inspection